Typical job
A homeowner hears scratching and suspects mice
The crew asks where activity has been noticed, inspects relevant areas, and confirms the target pest before selecting treatment. Staff explain what they find and outline the proposed approach. The homeowner learns which areas showed activity and receives guidance on the treatment plan. Recording observed activity helps inform follow-up timing based on what the technician finds.
Typical job
A resident spots a bald-faced hornet nest
A technician discusses the nest location and checks the situation to confirm the target pest before proposing treatment. Staff explain the findings and the planned approach so the resident knows what to expect. The resident gets a clear explanation of the proposed work and relevant precautions. Keeping people away from the nest area while awaiting guidance can reduce close contact with stinging insects.