Typical job
Residents report mouse activity and want help
The crew asks where activity has been noticed, inspects relevant areas, and confirms the target pest before selecting treatment. Staff explain their findings and the proposed approach, then record treatment locations and observed activity. You get a treatment plan based on the signs found at the property, plus guidance on follow-up tied to activity. Sharing where and when you have noticed signs can help focus the inspection.
Typical job
A property owner reports a bald-faced hornet
A technician reviews the reported nest location and assesses the situation before proposing treatment. The crew explains the intended work and any precautions to follow, including keeping children and pets away during application. The owner understands the proposed response and the safety directions for the treatment visit. Avoid disturbing the nest, and follow the technician's instructions about access and when people and pets can return.